FAQs

General

Wheel Size and Circumference

Refer to the Wheel Size Chart for more accurate data.

How to update my Bryton to the latest software?

A. Update Via Bryton Update Tool (All Models)
In order to update the firmware of your Bryton Device, please download and install the Bryton Update Tool Link, using the device’s original USB cable, plug the device into your PC and use the tool to search for updates.

*Not Compatible with: Rider 60, 50, 40, 35, 30, 21, 20+, 20 and Cardio 60, 40, 35, 30


B. Update Via WiFi
In the device’s menu, select “Data Sync”. If a WiFi network has not already been added to the device, you will be prompted to select an available network. After selecting the network, use the device keys to input the password and select the “✓” [Check Mark] option to submit (alternatively, for compatible devices, the WiFi network can be added using the Bryton Active app under the “Settings” tab).
*Only for compatible models


C. Update Via Bryton Active App
Connect the App-Update compatible device to the Bryton Active App. Allow the device to remain connected to the app for some time (the firmware update will download and send to the device in the background). Once download and transfer is complete, the device will automatically be updated.
*Only for compatible models

Can I use my fitness watch as a heart rate sensor with Bryton devices?

If your fitness watch has heart rate broadcasting via ANT+ function, our computers can read it without a problem.
Regarding Bryton smart sensors, our smart sensors are all ANT+ and Bluetooth dual band. If your Garmin watch supports ANT+/BLE sensors, our sensors will work well with your watch.

How do I import GPX or FIT route to my device?

Before trying to import a GPX/FIT route, please ensure that your device is compatible with this app feature. Not all Follow Track-enabled devices can use this feature. If the option does not appear on your App, it is possible that your device does not support this feature.

A. Android:

1. Download the desired GPX/FIT file to your android device. (If you already have the file downloaded, proceed to the next step).

2. Navigate to the Android file manager and locate the downloaded file. 

3. Press the file and select “open with Active”.

4. In the Bryton Active App, name the file and save. This route will now appear in “My Routes”

*Please note: After importing the route, the name can no longer be changed. When importing routes, results may vary. 


B. iOS:
1. Download the desired GPX/FIT file to your device. (If you already have the file downloaded, proceed to the next step).

2. Open the “Files” app and locate the downloaded file.

3. Press the file and select “open with Active”

4. In the Bryton Active App, name the file and save. This route will now appear in “My Routes”

*Please note: After importing the route, the name can no longer be changed. When importing routes, results may vary. 

C. Upload Route to Device:

Before attempting to upload an imported Route to your device, please ensure that your device is compatible with this feature.

1. In order to send this route to a compatible device, return to the “Course” tab and select “My Route”. The imported route should appear in this list.

2. Select the desired route and then press the send to device icon in the top right of the app. (Please note that it may take a few minutes to send the route to the device depending on size and complexity). 

3. After sending the route to the device, it can be found in the device menu under “Follow Track”>”View”.

Tips to Extend the Battery Life of a Bryton Cycling Computer

The advertised maximum battery life of Bryton Rider and Aero series GPS cycle computers is sometimes based on the minimal use of some features. If a device is experiencing a shortened battery life, there are several factors that could be affecting the battery life, including:

- Use of Auto Scroll, Auto Lap and Pause features

- Backlight usage

- Follow Track / Map usage

- Bryton Active usage

- 1 Second mode usage

- Use of Auto Scroll, Auto Lap and Pause features

System Settings that Can Be Adjusted to Extend Battery Life

- Battery Saver Mode

- Lower Backlight Intensity (in compatible devices)

- Enable Backlight Timeout

- Disable Alerts / Ketones

- Disable Bluetooth / ANT+

- Disable Wi-Fi

- Enable Smart Data Recording

- Disable GLONASS/ GALILEO / QZSS / BEIDOU from GPS settings

Enable/Disable Smart Notifications from Device

1. In your device, navigate to: [Menu] > Settings > General > Bluetooth > [Notification]

2. Select On/Off

Bryton Active App

How to enable Strava Auto Sync?

In order to enable Strava Auto Sync, please follow the instructions below:
1. Open the Bryton Active App and click on the "Profile" tab
2. Select "3rd Party Account Link"
3. Select "Strava"
4. Enable "Strava Auto Sync"
5. If you have not already enabled "Strava Auto Sync", you will be prompted to log in. Follow the instructions in the app and ensure that "Strava Auto Sync" is enabled afterwards.

After enabling "Strava Auto Sync", Bryton Active will only upload NEW rides to Strava (ones that are synced with
Bryton Active after this is enabled). If you would like to sync rides that are already saved on your device or if after
syncing device with Bryton Active the rides do not appear on Strava within an hour, please follow the instructions
below:
1. Using the original USB cable, plug the Bryton device into your PC.
2. In the main Bryton directory/folder, locate the file(s) that were unable to sync (these files will be in .fit format).
To easily locate the ride, sort files by Date.
3. After finding the file(s), navigate to https://www.strava.com/upload/select in your web browser
4. Select the files you would like to sync and choose Upload

It may still take a few minutes for the rides to appear on Strava. If the rides still do not appear in the list of
activities or if you get a "fail" notification, please contact support_us@brytoncorp.net


*Please note: Enabling Strava Auto Sync will also enable Strava Route Auto Sync.

How do I install Bryton mounts on my bike?
How to create a route in Bryton Active app?

Please Ensure your Bryton Device is compatible with the Follow Track features  and is also powered on and paired with the Bryton Active app before beginning:

1. In the “Course” tab of the Bryton Active app, select “Plan Trip”. 

2. Determine the type of route you would like to take in the drop-down menu (MTB, Cycling, etc.). *It is important to determine the type of route before moving on. Once selected, it can not be changed in the current route planning.

3. Select a starting point either by pressing a point on the map or by pressing the left (<) arrow button and inputting an address.

4. Subsequent waypoints/end points can be added using the above method. If a point needs to be deleted, press the left (<) arrow button and press the (X) button next to the waypoint. Waypoints can also be moved by holding the list items and moving them up/down.

5. Once finished planning the trip, press the upload button in the top right corner of the app. Name the route (this name can not be modified later) and press upload. 

6. If you are using a Rider 330/530 computer, perform a WiFi Data Sync on the device to synchronize this route. Afterwards, please continue to Step 9. If you do not have a Rider 330/530, please continue to step

7. In order to send this route to a compatible device, return to the “Course” tab and select “My Route”. The previously created route should appear in this list.

8. Press the desired route and then press the send to device icon in the top right of the app. (Please note that it may take a few minutes to send the route to the device depending on size and complexity). 

9. After sending the route to the device, it can be found in the device menu under “Follow Track”>”View”.

Setting up smart notifications

1. Ensure that both Location/GPS and Bluetooth are turned on

2. Open the Bryton Active app and in the "Settings" tab select "Notification" (For Android*, please follow the app prompt to enable notification access or steps below before moving on to the next step)

3. Select the notifications you would like to enable/disable on your device. Please ensure the corresponding system apps are also enabled/disabled (e.g. “Text Messages” & “Messages” for some Android phones)

*Android:
1. Go to Phone Settings and select "Apps"

2. Select Menu/Options in the top right of the screen (may be different in some Android phones)

3. Select "Special Access"

4. Select "Notification Access"

5. Enable Active

6. Restart App

Rider 750

How to manually add a map to Rider 750?

Step1. Download the desired map zip file from the official Bryton Website. Please unzip it. Please do not rename the file(s) or change the file extension(s) in the unzipped folder, as this may cause errors to occur.

Step 2. Using the Bryton device’s original USB cable, plug the device into the PC and in the ”Bryton” disk, navigate to [Bryton>MAP].

Step 3. Copy the unzipped folder and paste in the [Bryton>MAP>Update] folder.
*If there is not enough free space on the device to add the map(s), please remove unnecessary map folders that are stored in the following locations: [Bryton>MAP>Update] & [Bryton>Map>MapData].
After adding the map file(s), please ensure that the device still retains at least 100MB of storage space in order to operate properly.

Step 4. After the map file(s) has been successfully added to the device, go to the [Bryton>MAP>Data] folder and delete all the contents and folders (these will repopulate after first system start-up).

Step 5. Unplug device and power on, allowing device to acquire satellite connection for a few minutes. The map should then successfully load and appear on the device.

What are the compatible devices for Rider 750?

E-bike:
1. LEV ANT+ enabled ebike
2. SHIMANO STEPS enabled ebike

Why my Rider 750 doesn't display map?

1. Manually add a map to Rider 750

2. Make sure the device is able to acquire satellites.
Bryton GPS Cycle computers rely on GPS data to track current location, speed and progress. By default, speed is calculated using GPS data, however a speed sensor can also be used to generally improve accuracy. If GPS data is not recording correctly or if the device is unable to acquire satellites, please ensure that the device is not obstructed by:
- Dense tree or cloud cover
- Buildings
- Bridges or tunnels
- Geographic Formations (hills or mountains)
- Other large objects or sky obstructions



Rider 420

What's the difference between the Rider 320 and 420?

Rider 420 has bread-crumb trail follow track function while Rider 320 does not have it. While Rider 320 meets most cyclists basic needs, Rider 420 just gives you more by helping you not getting lost on the trail and helping you implementing your workout plan.

Does this show live Strava segments?

No, Bryton Rider 420 does not support Live Segments.

What sensors work with Rider 420?

Cadence Sensor: ANT+ and BLE compatible third-party cadence only sensor.
Speed Sensor: ANT+ and BLE compatible third-party speed only sensor.
Heart Rate Monitor: ANT+ and BLE compatible third-party heart rate only sensor.

Does the cadence better work as a power meter?

The cadence could not work as a power meter. However, most power meters on the market will have cadence feature. Please consult with power meter manufactures for the detail information.

Does a fitness watch work with Rider 420?

If your sport watch has heart rate broadcasting via ANT+ function, our computers can read it without a problem.
With regard to Bryton smart sensors, our smart sensors are all ANT+ and Bluetooth dual band. If your sport watch supports ANT+/BLE sensors, our sensors will work well with your watch.

Rider 320

Can this work with a stationary bike and Mpaceline?

As long as the stationary bike broadcasts speed/cadence via ANT+/BLE, power via ANT, rider 320 can receive and record those data perfectly. However, rider 320 does not support workout or smart trainer control.
In addition, Mpaceline is more like a workout planner, it receives those data via BLE by itself. There is no interaction between the app and rider 320 as far as our understand.

Will this bike computer work with existing speed and cadence sensors?

Bryton Rider 320 supports ANT+/BLE sensors. As long as the concerned speed and cadence sensors are either ANT+ or BLE they would work fine with Rider 320.

Rider 15 neo

Does Rider 15 neo display map?

The Rider 15 neo is a GPS cycling computer that makes use of multiple satellite-system connections to accurately determine speed and keep track of coordinates for getting a ride-overview after syncing with the Bryton Active app. This device, however, does not feature an on-device map, but rather a "meter page" which can be configured to display speed, cadence, heartrate, etc.

For an on-screen map, you can check out the Bryton Rider 750, which features pre-downloaded OSM maps and online navigation, a color touchscreen, indoor home smart trainer support and much more!

Will it work in a city with lots of tall buildings? How long it takes to pair the GPS with satellites?

Rider 15 support GPS which is capable to working in the outer environment, including in the city center, trail..., etc. Normally, it takes longer time (approximately) 5 mins to get the satellites signals ready when you 1st time using the device outdoor. it will pick up much faster (1-2 mins) afterwards.

Will Rider 15 neo connect with apple watch for hearth rate?

Bryton Rider 15 supports Bluetooth sensors. As far as we know that Apple watch does not provide heart rate data through Bluetooth. As a result that Rider 15 is unable to read heart rate data from Apple watch.

Will this work with Garmin cadence and speed sensors?

Bryton Rider 15 neo supports Bluetooth sensors. As long as the concerned sensors are BLE compatible they should work with Rider 15 neo.

Mounts

How do I Switch between metric and imperial units?

Change Unit of Measurement

To change the Unit of Measurement on the Rider 750 between KM and MI, from the Home screen, press the Settings icon in the bottom left corner of the screen. Then go to:

Settings Icon SYSTEM > SYSTEM SETTINGS > TIME/UNIT > UNIT > [select preferred unit of measurement]

Change Temperature Measurement

To change the Temperature measurement settings on the Rider 750 between F and C, from the Home screen, press the Settings icon in the bottom left corner of the screen. Then go to:

Settings Icon SYSTEM > SYSTEM SETTINGS > TIME/UNIT > TEMPERATURE > [select F or C]

Using Sensors

First-Use Setup

Speed Sensor Setup

1. Ensure that the battery tab has been removed from the battery before first use.
2. Ensuring the back-sensor cover is in the locked position, mount or hold the sensor and put it in motion (rotating motion).
3. On the sensor a green light should begin blinking after a few seconds.

Cadence Sensor Setup

1. Ensure that the battery tab has been removed from the battery before first use.
2. Ensuring the back-sensor cover is in the locked position, mount or hold the sensor and put it in motion (rotating motion).
3. On the sensor a green light should begin blinking after a few seconds.

Heart Rate Monitor Setup

1. Ensure that the battery tab has been removed from the battery before first use.
2. Ensuring the back-sensor cover is in the locked position, snap the Heart Rate monitor on the belt and wear the sensor and put it in motion (rotating motion).
3. On the sensor a green light should begin blinking after a few seconds.

How often should I change the battery?

It is recommended to change the battery inside Bryton Speed sensors every 6 months to one year (results may
vary depending on frequency of use).

How to replace the battery?

Click here to see the full instruction

Use the CR2032 battery size.
To replace the battery, gently twist the back cover of the sensor to the unlock position and remove the cap (being
careful not to bend any of the metal components inside of it). Remove and safely discard the spent battery.

Take the new battery and place the positive side of the battery to face the end cap with the negative end facing toward the sensor. Gently replace the end cap and turn toward the locked position. Once locked in place, move/use the sensor until a green blinking light appears.

Installing sensors (SPD/CAD/HRM)

Install Speed/Cadence Sensor

Once sensors are waken, the LED blinks twice. The LED continues to blink when you continue to pedal for pairing. After around 15 times blink, it stops blinking. If not used for 10 minutes, sensor would go into sleep mode to preserve power. Please complete the pairing during the time the sensor is awake.


Install Heart Rate Monitor

1. In cold weather, wear appropriate clothing to keep the heart rate belt warm.
2. The belt should be worn directly on your body.
3. Adjust the sensor position to the middle part of the body (wear it slightly below the chest).The Bryton logo shown on the sensor should be facing upward. Tighten the elastic belt firmly so that it will turn loose during the exercise.
4. If the sensor cannot be detected or the reading is abnormal, please warm up for about 5 minutes.
5.If the heart rate belt is not used for a period of time, remove the sensor from the heart rate belt.

"My app shows “This activity is corrupted, please contact support@brytonsport.com”.

please connect your Bryton device to PC, find the corrupted FIT file and send it to support_us@brytoncorp.net.
Our local support will analyze the FIT. File and do our best to fix the file for you.

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